Support

We're here to help.

Stuck on something, found a bug, or have a brilliant idea? You'll reach a real human — not a ticket queue.

Typically replies within 1 business dayamit63390@gmail.com

Feature requests

Help shape what we build next.

Guidyy gets better because of ideas like yours. Tell us what would make your workflow smoother — the requests we hear most often go straight to the top of the roadmap.

  • Every request is read by the team
  • We follow up if we need more detail
  • Popular ideas get prioritized

Opens your email app, pre-filled. Prefer to write it yourself? Email us

FAQ

Quick answers

How do I install and sign in to the browser extension?+

Add Guidyy Recorder from the Chrome Web Store, then click the extension icon and choose “Sign in.” You’ll be taken to your Guidyy account to authorize the extension — after that, your recordings save straight to your library.

How does recording work?+

Pick a mode (Standard Guide, Interactive Demo, or both), hit record, and walk through your workflow. Guidyy captures each click, what you type, and page navigation, then turns it into a step-by-step guide. Recording only runs while you’ve started it.

Can I hide sensitive information?+

Yes. Password fields are always masked. Turn on AI Smart Redact to automatically mask emails, phone numbers, card numbers, and personal names, or hold Ctrl and click any element while recording to blur it manually. You can preview every step before publishing.

How do I request a feature?+

Use the feature request form on this page — it opens a pre-filled email so we capture exactly what you need. Every request is read and shapes our roadmap.

How do I export, delete, or get a copy of my data?+

You can manage and delete your guides from the dashboard at any time. For a full export or account deletion, email us and we’ll take care of it — see our Privacy Policy for details.

Still need a hand?

Email us directly and we'll get back to you, usually within one business day.

amit63390@gmail.com