When the primary breaks at 2am, the only thing standing between your team and a P1 is a good runbook. Most teams don't have one — because writing runbooks is painful, and the on-call who just resolved the incident is too tired to document it. Guidyy fixes both: record the resolution as you fix it, and the runbook writes itself. Add it to the wiki, tag the alert, done. The next on-call doesn't start from zero.
For IT
Guidyy for IT Admins & DevOps
Build runbooks for every system, document on-call rotations, and turn tribal knowledge into a searchable library.
01
Runbook-driven on-call
Every alert in PagerDuty should link to a runbook. Every runbook should be a Guidyy recording, not a wiki page nobody updated since 2023. Tag runbooks by alert name so the next on-call hits the right one in 10 seconds.
02
Incident post-mortem documentation
After the incident, record the timeline as you walk through the fix. The post-mortem doc has its "how we fixed it" section already done.
FAQ
Frequently asked questions
Can Guidyy redact secrets from recordings?+
Yes. AI Smart Redact auto-blurs API keys, tokens, and any custom regex pattern you define. Critical for incident docs that touch production.
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